Privacy Policy

Effective Date: 4/1/2026

Privacy Policy for Ojai Villa Mobile Estates

Thank you for using our text number services. We value your privacy, and this policy outlines how we handle your data.

1. Information We Collect Mobile Phone Number: While on our website, through online applications, maintenance requests, showing requests, Tenant Web Access registration, site reservations, or general informational request forms we may collect your phone number to send and receive text messages. User-Provided Information: Any additional information you provide helps us improve our services and provide better support.

2. How We Use Your Information

We use your data to:

• Deliver text messages and updates related to our services.

• Improve our services and user experience.

• Respond to your inquiries and provide customer support.

• Occasionally send promotional offers, alerts, communication about community news, urgent

notifications, events, and other content.

3. Message Content

Messages may include promotional offers, alerts, communication about community news, urgent

notifications, events, and other content. Standard messaging rates may apply. Message frequency will vary.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

We do not sell or share information.

5. Opt-Out

You can opt out of our messages at any time by replying "STOP" to a message. Reply “HELP” for more information.

6. Contact Us

For questions or concerns about your data, please contact us at Ojai Villa Mobile Estates 70 W. Baldwin Rd. Ojai, CA 93023, 805-646-7070.

7. CTIA Compliance

Our services comply with CTIA guidelines. To report concerns or violations, contact us using the provided information.

8. Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website or through other means. Your continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy.

We are committed to safeguarding all nonpublic personal information that we may collect during the application or at any time during your tenancy. We use this information initially for the sole purpose of evaluating your application for residency. Occasionally we use nonpublic personal information in order to collect a debt, for example, when a resident fails to pay the rent. 

Information we receive directly from you, on forms, and in other communications to or with us, whether in writing, in person, by telephone or any other means.

Information we receive from other sources such as current and former landlords, current employers, credit reporting agencies and resident screening services.

The community values your privacy and does not disclose nonpublic personal information to anyone, except as permitted or required by law, or as reasonably necessary in order to establish your identity when communicating with others as discussed above

We restrict access to nonpublic personal information about you to only those persons who need to know that information in order to perform their job duties. Further, we maintain physical, electronic an procedural safeguards that comply with federal standards to guard your nonpublic personal information.

By providing your phone number, you agree to receive text messages from Ojai Villa Mobile Estates for the purpose of communicating community news, urgent notifications, and events. Message and data rates may apply. Message frequency will vary.